CareConnect Pro

A single-platform care coordination solution that simplifies workflow for care managers, engages healthcare consumers and provides data to help providers improve quality and performance outcomes for their patients

By consolidating and analyzing all relevant claims, clinical and social determinants of health (SDOH) data, CareConnect allows care managers to seamlessly coordinate between case management, disease management, utilization, and health and wellness functions. With CareConnect users can:

Risk-stratify patient populations, identify gaps in care, and use data to develop customized care coordination strategies by taking a more holistic, 360-degree view of patient care

Target high-cost, high-risk patients for intervention and ensure that each patient receives care at the right time and place

Emphasize prevention, patient self-management, continuity of care, and communication between primary care providers, specialists, and patients

CareConnect™, HealthEC’s care and case management solution, is a dedicated application built to help our customers manage various care management programs. The solution helps care and case managers provide seamless coordination between case management, disease management, utilization, and health and wellness functions. It is integrated with analytics. Care managers can use CareConnect™ to proactively identify care opportunities, track interventions and assessments, automatically stratify patients into risk categories, and take actions based on automated alerts.
Explore the capabilities of CareConnect
HealthEC’s integrated platform allows users to manage care for the top 5% of patients that have a 4 to 5 times the risk of negative health consequences and account for 50% of total expenditures
Single-dashboard View for Instant High-level Data Visualization

6 Key Features For Better Care Management

Workflow Optimization & Interoperability

Connected Care

Patient Centered

Cost Savings

Care Assessments

Patient Engagement

Workflow Optimization & Interoperability

Flexible, easy-to-navigate decision tools that integrate with care manager and provider workflows

  • Seamless integration of data to create customized disease registries and analytics-driven dashboards that drive patient engagement and smarter resource utilization
  • Accessible data from all available sources (including claims, clinical, and community) to yield deeper insights and enhance pre-existing workflows
  • Data sharing that delivers care in a more efficient and cost-effective manner and helps transform the patient experience
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Connected Care

HealthEC’s integrated platform allows users to manage care for the top 5% of patients that have 4 to 5 times the risk of negative health consequences and account for 50% of total expenditures
  • Care plans with short-/long-term care management goals, specific actionable objectives, and measurable quality outcomes that include input from caregivers and primary care providers
  • Data that equips leaders to remove barriers to care, redefine care coordination, better manage ambulatory care access, evolve urgent/emergent care models, and mitigate the impact of social determinants of health

Patient Centered

An intuitive, user-friendly solution that helps users detect gaps in care and summarizes the patient experience with greater visibility
  • Built-in resources that include social determinants of health assessments, care team task assignment tools and value-based care program reporting assistance
  • Automated or manual options for monitoring patients, engaging them in their own care, and developing care interventions
  • Ongoing care plan evaluations that increase the potential for successful health outcomes
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Cost Savings

Achieve cost efficiencies and optimize shared savings by ensuring that patients get the right care, at the right time, in the right setting
  • Care management dashboard and patient-specific workflow prompts that enable users to advance high-priority care interventions, drive patient engagement, and reduce unnecessary expenditures through smarter resource utilization
  • Proprietary Risk Algorithms that enable users to leverage predictive algorithms for cost and utilization, disease burden, in-patient utilization, and likelihood of hospitalization
Prince George's saw an in-patient cost savings of $432,963 in utilizing HealthEC's Population Health Platform

Care Assessments

Configurable built-in assessments that include screenings for high-risk, disease management, fall risk, depression, and social determinants of health help formulate a holistic view of patients’ overall health status. Care managers are automatically alerted to potential areas of concern and gaps in care based on the answers to these assessments

Assessment data is then used to populate a comprehensive, individualized care plan that includes sections such as:

  • High-cost diagnosis
  • Medication list, including history for active and inactive medications
  • Prescription history
  • Claims history
  • Status of gaps in care
  • Self-management plan
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Patient-enabled mobile application
Click to enlarge

Patient Engagement

Engaging patients with chronic conditions leads to increased compliance with care plans and lower costs

  • Secure, HIPAA-compliant messaging to help patients stay on top of their health through real-time medication alerts
  • Improved collaboration between primary care providers, specialists, and patients
  • Patient alerts regarding appointments and labs
  • Customizable patient communication via telephone, text, or email that makes staying connected easy
  • Notifications for all hospital admissions and discharges as well as inpatient, emergency department, outpatient, and ambulatory visits

What Our Clients Are Saying

VP/Executive

Our reason for bringing on the HealthEC product is to truly integrate data from multiple sources and create a comprehensive view of the drivers of quality and cost. As we try to understand the total cost of care, we need data so that we understand which services were sought for outside of our hospital, and getting the data in a format that we can understand is key to understanding our total cost of care. We had large chunks of data that were missing from our clinical record, and by bringing together the claims data with data from the state health exchange, we have the full picture. HealthEC's strengths are identifying variability that drives cost and identifying the sources of that variability down to the drug, physician, site, or diagnosis. The HealthEC system allows me to identify where we need to make changes.

Analyst/Coordinator

HealthEC gives us a medical chart on steroids. It saves our records and saves the patient medical documentation in the cloud, and we can also schedule transportation from the system. We can use it to connect to our transportation department when people have outside appointments and they need to request transportation. We have a link that sends a daily copy of the medication administration record and certain charts. It does more than people would think it does. I wish that we had had a system like this years ago back when we had little black appointment books. I would have loved that. Now everything is in a system, and a patient's records are truly private.

CEO/President

I always recommend HealthEC to others. Almost every time someone asks who they could partner with to demonstrate how to use data to improve quality outcomes, HealthEC is my number one referral.

VP/Other Executive

The system is amazing. We had a couple of providers who were still doing everything on paper, and when it came to doing GPRO and MIPS, rather than sending an inexperienced chart chaser, I went in with information preloaded on my laptop. The vendor preloaded their technology front end, and that was superb because it taught me how to do things. All of my questions were in the system, and all of the measures existed in drop-down menus. Our system populated the dashboard at HealthEC's main office in real-time, so even before I left the facility, I could quickly call HealthEC and ask whether I was done. Then HealthEC would look at the portal and tell me whether I missed something. It was really tremendous because everything was done in real time. I am not a high-tech person, so if someone like me can figure out the system, then anybody can figure it out. When we have had discussions with HealthEC regarding things that we need to do or identify, they have done those things. I have found absolutely nothing that HealthEC is not capable of doing.

CTO

The product is part of our long-term plans because we have a continuing need for an application that allows us to look at utilization based on claims. HealthEC’s product is the only software I have seen that performs well in terms of showing us claims data. The product has a huge reporting capacity for utilization and claims data. We can tell that HealthEC knows claims data. They have several different ways to look at utilization that are important for the work that we are trying to do. We continually need data to help us understand the populations and the variations we are dealing with. The MCOs in the Medicaid space have shifted and continue to shift. We are looking at contracting with MCOs, and we have accumulated data over the years, so we have a robust history. If patients move from one MCO to another, the MCO has some limited information about the beneficiary, but we have all the information because we have seen the patients go from different MCOs while staying with the same provider. Patients’ insurance providers may change, so having data has been helpful.

VP/Other Executive

HealthEC's solution is a nimble, easy-to-use system with good reporting functionally. The system is quick to ingest third-party data.

CMIO

As we progressed with our shared savings program and got closer and closer to success, we realized that we needed an analytics tool that could help us improve. We were introduced to HealthEC by a respected peer, and we figured that HealthEC would be a safe bet for what we needed. We looked at their product and found that it was definitely robust. HealthEC has a background with strong analytics for shared savings. We needed a platform that could take our data and show us the patients that we needed to spend more time with so that we could be more efficient in how we spent our time. We really liked HealthEC's platform, and the vendor explained to us how we would use it. Its price point was very attractive, and it offered us what we needed. The person that we talked to from HealthEC was very knowledgeable, kind, and available.

Analyst/Coordinator

HealthEC gives us a medical chart on steroids. It saves our records and saves the patient medical documentation in the cloud, and we can also schedule transportation from the system. We can use it to connect to our transportation department when people have outside appointments and they need to request transportation. We have a link that sends a daily copy of the medication administration record and certain charts. It does more than people would think it does. I wish that we had had a system like this years ago back when we had little black appointment books. I would have loved that. Now everything is in a system, and a patient's records are truly private.

Ready to see for yourself how HealthEC can support value-based goals?

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